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At FarooqMartOnline, we want you to be happy with your purchase.

• You can request a return or exchange within 7 days of receiving your order.

• Items must be unused, in original packaging, and in resellable condition.

• If your product arrives damaged or incorrect, please contact us within 24 hours with photos or video as proof.

• We do not accept returns for personal care items (e.g. cosmetics, vapes, or hygiene products), unless they arrive damaged.

• Approved refunds will be issued as store credit or bank transfer, depending on the situation.

Return shipping costs are the responsibility of the buyer unless the product was delivered damaged or incorrectly.